Privacy Policy
Last Updated: April 2025
Introduction
At Novonode ("we", "our", or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect includes:
Personal Data
Personally identifiable information, such as your name, email address, and billing address that you voluntarily give to us when you register with us or when you choose to participate in various activities related to our services. You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of our services.
Financial Data
Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processors, and you are encouraged to review their privacy policy and contact them directly for responses to your questions.
Derivative Data
Information our servers automatically collect when you access our website, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the website. This information is used for security purposes and to improve our services.
Data From Contests, Giveaways, and Surveys
Personal and other information you may provide when entering contests or giveaways and/or responding to surveys.
2. Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:
- Create and manage your account
- Process your transactions and send related information
- Email you regarding your account or order
- Fulfill and manage purchases, orders, payments, and other transactions
- Generate a personal profile about you to make future visits more personalized
- Increase the efficiency and operation of our services
- Monitor and analyze usage and trends to improve your experience
- Notify you of updates to our services
- Offer new products, services, and/or recommendations to you
- Perform other business activities as needed
- Prevent fraudulent transactions, monitor against theft, and protect against criminal activity
- Request feedback and contact you about your use of our services
- Resolve disputes and troubleshoot problems
- Respond to product and customer service requests
3. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
Marketing Communications
With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.
Business Transfers
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Affiliates
We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
4. Tracking Technologies
Website Analytics
We may partner with selected third-party vendors to allow tracking technologies and remarketing services on our website through the use of first party cookies and third-party cookies, to, among other things, analyze and track users' use of our website, determine the popularity of certain content, and better understand online activity.
5. Third-Party Websites
Our website may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave our website, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information.
Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information.
6. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.
7. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
If you wish to request that we no longer use your information to provide you services, please contact us. However, please note that deleting or limiting the use of your personal information may impact your ability to use our services.
8. GDPR Rights (European Users)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Novonode aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us. In certain circumstances, you have the following data protection rights:
- The right to access, update, or delete the information we have on you
- The right of rectification - the right to have your information rectified if that information is inaccurate or incomplete
- The right to object - the right to object to our processing of your Personal Data
- The right of restriction - the right to request that we restrict the processing of your personal information
- The right to data portability - the right to be provided with a copy of the information we have on you in a structured, machine-readable, and commonly used format
- The right to withdraw consent - the right to withdraw your consent at any time where Novonode relied on your consent to process your personal information
9. CCPA Rights (California Residents)
If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA). This section describes your CCPA rights and explains how to exercise those rights.
- The right to know what personal information is being collected about you
- The right to know whether your personal information is sold or disclosed and to whom
- The right to say no to the sale of personal information
- The right to access your personal information
- The right to equal service and price, even if you exercise your privacy rights
10. Children's Privacy
We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.
If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.
11. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Novonode Email: [email protected]
For data protection inquiries or to exercise your rights under GDPR or CCPA, please email us with "Data Protection Request" in the subject line.
Privacy Questions?
If you have any questions about our Privacy Policy, please contact us.
[email protected]